Management Information Systems (MIS) Officer

About MSUG

Are you looking to join an organisation who strives to deliver social change for women globally?

Are you passionate about leveraging data and digital systems to drive meaningful impact? Join us as a Management Information Systems (MIS) Officer and help empower teams with smarter tools, sharper insights, and stronger systems. Together, we’ll transform data into decisions and technology into progress.

Marie Stopes Uganda (MSUG) is affiliated with MSI Reproductive Choices and is registered in Uganda as a local Non-Governmental Organization (NGO). Since launching in 1993, MSUG has grown to become one of Uganda’s largest sexual and reproductive healthcare providers, offering a wide range of high-quality, affordable, client-centred services.

Our service delivery channels are adapted to fit the different contexts of each region to maximise opportunities for building sustainable platforms that can provide a lasting impact on the health outcomes of Ugandans.

About the role

We are seeking a versatile Management Information Systems (MIS) Officer with strong systems-thinking skills to join our team.
In this role, you will support staff in effectively utilising our information systems and take a proactive approach to enhancing the performance of these systems.

You will assist in designing and adapting reporting tools, developing dashboards, and troubleshooting system issues with a problem-solving mindset.

Approaching data and digital platforms with a developer’s eye for efficiency and enhancement, you will play a key part in strengthening data-driven decision-making and improving the organisation’s overall effectiveness.

Key Responsibilities:

Provide comprehensive technical support to staff members in understanding and effectively using information systems for data collection.
Generate timely and accurate reports, data visualisations, and dashboards to support decision-making processes.
Collaborate with internal stakeholders to identify system enhancement opportunities, streamline workflows, and improve user experience.
Design, develop, and generate reports and dashboards from information systems to meet the specific needs of various stakeholders.
Conduct training sessions and create user documentation to promote system proficiency and adoption.
Support development or customisation of digital tools, templates or scripts to improve reporting, data collection and system efficiency.
Analyse and interpret data to provide meaningful insights, trends, and actionable recommendations.
Collaborate with stakeholders to define data collection requirements, ensuring data accuracy, consistency, and adherence to relevant standards.
Train and support users in understanding the purpose, features, and workflows of data collection systems.
Ensure compliance with data privacy and security regulations in all data collection activities.
Stay up to date with system upgrades and new features and proactively communicate relevant information to users.
Provide IT user support to staff.
Any other Duties allocated.

Qualifications and Training (essential / desirable).

Bachelor’s degree in information systems, Computer Science, or a related field.
3+ years’ experience in the implementation, administration and management of a variety of data management tools, including databases and spreadsheets.
Good knowledge and skills in working with Microsoft SQL Server 2008 & MySQL databases.
Professional Qualification in MSCSQLP or MSDBA is an added advantage.

Knowledge and Experience.

Systems thinker with the ability to analyse processes and propose digital or data-driven solutions.
Strong knowledge of information systems and data collection methodologies.
Proficiency in relevant reporting and data visualisation tools (e.g., Power BI, Tableau, R, Excel, etc.).
Familiarity with databases, SQL, and data manipulation techniques.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills to effectively collaborate with users and stakeholders.
Ability to explain complex concepts in a clear and understandable manner.
Proactive attitude towards user support and continuous improvement.
Ability to work both independently and as part of a team.
Understanding of data privacy and security principles.

Please click here to view job framework

Here is how to Apply

Submit your cover letter, CV and Academic Documents as a single PDF file.
Include the job title “MIS Officer” in the subject line of your email.

Click here to apply or send your application to [email protected]

Deadline: 20th October 2025.