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Contact Centre

We offer clear, comprehensive information and guidance on sexual reproductive health and family planning.

Our contact centre and approach

The contact centre provides anonymous youth-friendly SRH counselling, information, and referrals to clients who call.

Clients are also given electronic vouchers which give them a consultation discount encouraging them to take up services.

The contact centre operates 7 days a week (Monday - Friday 7:00AM-10:00PM, Saturday, Sunday and Public holidays 8:00AM-6:00PM) and is managed by a team of 12 highly qualified counsellors and 2 nurses.

Over 10,000 calls are received each month with 60% of those from young people (15-24 years).

Call our friendly contact centre team for a confidential chat about your options on 0800 220 333.

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